Availment of Assistance to an Individuals in Crisis Situations
Office / Division: Municipal Social Welfare and Development Office
Classification: Simple (External Service)
Type of Transaction: Government to Public/Citizens
Who may avail: General Public
CHECKLIST OF REQUIREMENTS
| Checklist of Requirements | Where to Secure |
|---|---|
|
1. Medical Abstract / Certificate 2. Doctor’s Prescription with Doctor’s printed name, signature and license number |
1. Attending Hospital 2. Attending Physician |
HOW TO AVAIL OF THE SERVICE
| Client Steps | Agency Actions | Fees | Processing Time | Person Responsible |
|---|---|---|---|---|
| 1. Client to submit required documents | 1.1Assess client’s documents. | None | 5 Minutes | Social Welfare Assistant |
| 2. Interview and assessment of client. | 2.1 Hold interview with client. | None | 5 minutes | MSWDO |
| 3. Processing of assistance. | 3.1 Process assistance. | None | 1 hour | MSWDO Clerk |
| 4. Release of Assistance. | 4.1 Release of Assistance. | None | 2 minutes | Municipal Treasury |
